School leaders talk school communications! Part 2

//School leaders talk school communications! Part 2

We recently posted part one of our findings from our survey, which investigated current trends, attitudes and behaviours in school communications technology and parental engagement. Below we continue to share our findings with you so that you can see how your school compares!

We asked respondents to tell us about all the software they use, from all suppliers, so the results aren’t only about ParentMail, providing valuable insight into all parental engagement platforms and ed-tech in general.

Implementing new systems

What is key to the success of the implementation of a new software system? According to your responses, there are a number of equally important factors when it comes to a successful launch! The four most important things were: strong and positive parent adoptions; good preparation; a detailed launch plan and clear and easy to follow training, as chosen by 78% of respondents. Service provider support and staff engagement followed closely behind these.

What do you look for in a new parental engagement system?

This is a very important question for the ParentMail team; we want to know what is important to your school when it comes to introducing a new system. Coming top were good customer service, at 84%, and low price, at 78%. Understandably, company reputation was also important to our respondents, with 45% stating reputation is important and 44% agreeing that other schools using the service is key.

What does this mean?

Following the October 2018 budget announcement, there has been much criticism from school leaders regarding the government’s promise to provide an additional £10,000 per primary school and £50,000 per secondary school, to “buy the little extras they need.”

Primary schools, secondary schools and academies across the country are struggling with understaffing, rising student populations and increased workload, and we recognise that the pressure on schools cannot be underestimated.

Responses to our survey speak overwhelmingly of the role of technology in supporting schools in a number of areas. Not only does technology in the school office serve to encourage parental engagement for the benefit of staff and students, but it is also key in enabling schools to go cashless and paperless, improving security, protecting school reputation and supporting staff in the school office.

ParentMail solutions are supporting thousands of primary, secondary schools, academies and Multi-Academy Trusts to engage with parents, reliably and professionally, every day. From collecting payments and permissions to circulating the school newsletter and managing parents’ evening, our modular system meets individual challenges head-on, all from a single user-friendly platform. Whilst strong parental engagement remains a top priority in the development of our solutions, school staff also benefit from streamlined, simplified processes, as well as huge time and cost savings. Our technology is designed with both schools and parents in mind – we make things easy for parents so that schools receive a great response.

If you are already using ParentMail and would like to find out more about the other services which could benefit your school, or if you’re looking to implement a brand-new parental engagement system, get in touch with the ParentMail team and start to improve efficiency, reduce costs and work smarter within your school. Call 01733 595959 to speak to our specialist team or email

By |2019-07-23T12:58:47+00:00September 20th, 2019|ParentMail|0 Comments